Privacy Policy

Premier Total Home Solutions LLC (“Premier,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, request a quote, purchase services or memberships, communicate with us, or otherwise interact with Premier Total Home Solutions LLC and its divisions, including Premier Total Home Solutions, Premier Fencing & Land, and Premier Total Clean.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Phone number
Email address
Service/property address
Billing information
Information submitted through quote or contact forms
Property details, photographs, measurements, and project information
Cleaning preferences and service requirements
Membership information
Communications you send to us by email, telephone, text message, website forms, or other methods

We may also automatically collect certain technical information when you use our website, such as your device type, browser type, IP address, pages visited, and general website usage information.

How We Use Your Information

We may use the information we collect to:

Respond to inquiries and quote requests
Prepare estimates and proposals
Schedule and provide services
Process payments
Manage customer accounts and memberships
Communicate regarding appointments, projects, payments, or services
Provide customer support
Send service reminders and updates
Improve our website, services, and customer experience
Maintain business and accounting records
Prevent fraud or misuse of our website or services
Comply with applicable legal and regulatory requirements

Information Specific to Our Divisions

Information submitted through our website may be used by the appropriate division of Premier Total Home Solutions LLC to respond to and perform the requested service.

These divisions include:

Premier Total Home Solutions
Home maintenance, improvements, repairs, projects, and related property services.

Premier Fencing & Land
Fencing, land services, property improvement, and related services.

Premier Total Clean
Residential, commercial, recurring, deep, turnover, and specialty cleaning services.

Information may be shared internally between our divisions when reasonably necessary to provide requested services or manage your customer relationship.

Payments

Payments may be processed through third-party payment processors or financial service providers.

We generally do not directly store complete credit or debit card information when payments are processed through a third-party payment provider. Payment information is subject to the privacy and security practices of the applicable payment processor.

Website Forms and Quote Requests

When you submit a quote request, contact form, membership form, or other website form, the information you provide may be stored and used to contact you regarding your inquiry.

Submitting a request for information or a quote does not obligate you to purchase services.

Text Messages and Communications

If you provide your telephone number, we may contact you regarding your inquiry, estimate, appointment, project, membership, payment, or other customer-service matters.

Where applicable and with appropriate consent, we may also send promotional or marketing communications.

Message and data rates may apply.

You may opt out of promotional SMS messages at any time by replying STOP. You may reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing our services.

We do not sell or share mobile phone numbers or SMS consent information with third parties for their own marketing or promotional purposes.

Cookies and Website Technology

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, improve performance, and support analytics or advertising features.

Your browser or device may allow you to limit or disable certain cookies. Disabling cookies may affect some website functionality.

How We Share Information

We do not sell your personal information.

We may disclose information when reasonably necessary to operate our business, including to service providers that assist with:

Website hosting and management
Payment processing
Scheduling and customer management
Email or communication services
Accounting and business administration
Analytics and advertising

We may also disclose information when required by law, legal process, or when reasonably necessary to protect our company, customers, employees, property, or legal rights.

Data Security

We take reasonable administrative and technical measures to protect personal information under our control.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, fulfill legal obligations, resolve disputes, and enforce agreements.

Third-Party Services and Links

Our website may contain links to or integrations with third-party websites and services.

Premier Total Home Solutions LLC is not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website and services are intended for adults seeking property-related services and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through our website.

Your Privacy Choices

You may contact us to request that we update or correct certain personal information we maintain about you or to ask questions regarding how your information is handled.

Certain information may need to be retained for legitimate business, contractual, accounting, insurance, or legal purposes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, services, technology, or applicable requirements.

Any updated policy will be posted on this page with a revised effective date.

For questions regarding this Privacy Policy or your personal information, please contact:

Premier Total Home Solutions LLC
Phone: 386-243-5929
Email: info@premiertotalhomesolutions.com

Premier Fencing & Land
Phone: 386-515-5502
Email: fencing@premiertotalhomesolutions.com

Premier Total Clean
Phone: 386-243-4033
Email: cleaning@premiertotalhomesolutions.com

Membership Support
Email: support@premiertotalhomesolutions.com