These Terms & Conditions (“Terms”) govern the use of this website and services provided by Premier Total Home Solutions LLC (“Premier,” “Company,” “we,” “our,” or “us”), including services offered through Premier Total Home Solutions and its divisions, Premier Fencing & Land and Premier Total Clean.
 
By using our website, requesting an estimate or quote, approving work, purchasing services, or enrolling in a membership plan, you acknowledge and agree to the applicable Terms below.
 
General Service Terms
 
Premier Total Home Solutions LLC provides residential property services through multiple service divisions. Services may include home improvement and repair, preventative home maintenance, fencing, land services, residential cleaning, commercial cleaning, and related property services.
 
Service availability, pricing, scheduling, and scope may vary depending on location, property conditions, project requirements, weather, equipment availability, and other circumstances.
 
Submitting a quote or estimate request does not create a contract or guarantee service availability. Work is considered authorized once the applicable estimate, proposal, service agreement, or other authorization has been accepted.
 
 Estimates, Quotes & Pricing
 
Estimates and quotes are based on the information and property conditions reasonably available at the time they are prepared.
 
Pricing may change when:
 

• The requested scope of work changes.

• Undisclosed or concealed conditions are discovered.

• Additional labor or materials are required.

• Property conditions differ materially from information provided by the customer.

• The customer requests additional services.

• Material selections or availability change.

 
Any significant additional work will be discussed with the customer before proceeding whenever reasonably practicable.
 
Website prices identified as “starting at” are starting prices only and do not constitute a final quote.
 
Payments & Deposits
 
Payment terms will be provided on the applicable estimate, invoice, proposal, membership agreement, or service agreement.
 
Certain projects may require a scheduling deposit, material deposit, or other advance payment.
 
Deposits may become non-refundable once materials have been ordered or purchased, custom materials have been fabricated, scheduling has been reserved under agreed terms, or work has commenced, as specified in the applicable agreement and subject to applicable law.
 
Failure to make required payments may result in suspension of work, cancellation of future services, suspension of membership benefits, or collection efforts where permitted by law.
 

PREMIER TOTAL HOME SOLUTIONS
 
Home Services Terms
 
Premier Total Home Solutions provides qualifying home improvement, repair, maintenance, and property care services.
 
Services may include deck construction and repair, drywall repair and finishing, door and trim installation, flooring, exterior repairs, general home repairs, preventative maintenance, and other services within the Company’s permitted scope of work.
 
Scope Changes & Hidden Conditions
 
Home repair and improvement projects may reveal conditions that were not reasonably visible before work began.
 
Examples include hidden moisture damage, rot, structural deterioration, previous improper repairs, pest damage, concealed plumbing or electrical issues, and other inaccessible conditions.
 
Additional work resulting from these conditions is not included in the original price unless specifically stated.
 
Specialty & Licensed Trades
 
Certain electrical, plumbing, HVAC, roofing, structural, engineering, or other specialty work may require appropriately licensed professionals.
 
Premier Total Home Solutions will not represent itself as providing services requiring a license or certification the Company does not hold.
 
When appropriate, we may recommend or help coordinate an independent qualified professional. Unless otherwise expressly agreed in writing, independent third-party contractors are responsible for their own work, licensing, insurance, warranties, and contractual obligations.

 
PREMIER FENCING & LAND
 
Fencing & Land Service Terms
 
Premier Fencing & Land provides fencing installation and repair and qualifying land/property services.
 
Property Lines & Utilities
 
Customers are responsible for identifying and confirming property boundaries before installation unless professional surveying is specifically included in the written scope of work.
 
Premier Fencing & Land is not responsible for disputes resulting from inaccurate property-line information supplied by the customer.
 
Customers must disclose known underground utilities, irrigation systems, private electrical lines, septic components, drainage systems, invisible fencing, or other underground improvements that may not be identified through standard utility-location services.
 
Site Conditions
 
Pricing may change when unexpected conditions are encountered, including excessive rock, roots, buried debris, unusually difficult terrain, inaccessible work areas, standing water, or other conditions materially affecting labor or equipment requirements.
 
Land Services
 
Land-service work may include services performed with appropriate equipment such as mowing, brush cutting, vegetation management, material handling, grading or driveway maintenance, property cleanup, and related services within our capabilities and permitted scope.
 
Weather, ground conditions, access, vegetation density, terrain, and hidden objects may affect scheduling and pricing.

 
PREMIER TOTAL CLEAN
 
Cleaning Service Terms
 
Premier Total Clean provides residential and select commercial cleaning services.
 
Cleaning Quotes
 
Website prices are starting prices. Final pricing may depend on factors including:
 

• Square footage

• Number of bathrooms

• Property condition

• Cleaning frequency

• Buildup or excessive soil

• Pets and pet hair

• Clutter

• Specialty surfaces

• Requested services

• Access requirements

 
A home requiring significantly more cleaning than represented during the quote process may require an adjusted scope or price before work continues.
 
Signature & Recurring Cleaning
 
Recurring service pricing assumes that the property is maintained at a reasonably consistent condition between scheduled visits.
 
A Premier Deep Cleaning may be recommended or required before recurring Signature Home Cleaning begins when a property requires additional initial attention.
 
Scheduling & Cancellations
 
Customers should provide at least 48 hours’ notice when canceling or rescheduling whenever possible.
 
Late cancellations, lockouts, or missed appointments may be subject to a cancellation or service fee disclosed during scheduling or in the applicable service agreement.
 
Property Access
 
Customers are responsible for providing safe and reasonable access at the scheduled service time.
 
Pets should be appropriately secured when necessary for the safety of the customer, cleaning team, and animal.
 
If access cannot be obtained, the appointment may be treated as a missed appointment.
 
Customers should not submit alarm codes, lockbox combinations, or other sensitive property-access credentials through a general website quote form unless specifically instructed to use an approved method.
 
Fragile & Valuable Items
 
Customers should secure valuable, sentimental, unusually fragile, or irreplaceable items before service and notify us of surfaces or belongings requiring special care.
 
Premier Total Clean is not responsible for pre-existing damage, ordinary wear, improperly installed or unsecured items, or damage resulting from undisclosed defects or unusually fragile conditions.
 
Service Concerns
 
If you believe an area covered by your cleaning service was not completed according to the agreed scope, please contact Premier Total Clean within 24 hours of service so we can review the concern and determine an appropriate resolution.

 
PREVENTATIVE HOME CARE MEMBERSHIPS
 
Membership Terms
 
Premier Total Home Solutions offers preventative home care membership plans providing scheduled maintenance services and benefits according to the customer’s selected plan.
 
Membership services may include preventative maintenance visits, visual home wellness reviews, routine maintenance tasks, maintenance recommendations, digital reports, priority scheduling, member discounts, vacation/property check-ins, or other benefits specifically included with the selected plan.
 
Not a Home Inspection
 
Membership visits are not home inspections and Premier Total Home Solutions does not represent membership services as licensed home inspection services.
 
Our visits are intended to provide preventative maintenance, observe readily visible conditions within the agreed scope, and bring visible maintenance concerns to the homeowner’s attention.
 
Membership services do not replace services provided by licensed home inspectors, engineers, electricians, plumbers, HVAC contractors, roofers, mold professionals, pest-control professionals, or other specialty professionals when those services are required.
 
No Guarantee
 
Preventative maintenance cannot guarantee that a property will remain free from leaks, failures, deterioration, damage, hidden defects, or future repair needs.
 
Concealed, inaccessible, intermittent, or developing conditions may not be apparent during a scheduled visit.
 
Billing & Renewal
 
Monthly memberships automatically renew according to the billing schedule selected at enrollment until canceled.
 
Annual memberships are paid according to the terms displayed at checkout.
 
The customer’s specific plan benefits, billing frequency, pricing, cancellation provisions, and other membership conditions are also governed by the Membership Plan Terms & Conditions accepted during checkout.
 
Founding Member Pricing
 
When expressly offered, Founding Member pricing remains available to qualifying members while their membership remains continuously active and in good standing, subject to the terms of the applicable offer.
 
Cancellation may result in loss of Founding Member pricing. A customer who later reenrolls may be subject to the then-current membership price.

 
GENERAL TERMS APPLICABLE TO ALL DIVISIONS
 
Customer Responsibilities
 
Customers agree to provide accurate information regarding the property and requested services, disclose known hazards or unusual conditions, provide safe and reasonable access, secure pets when appropriate, and communicate relevant changes before service.
 
We reserve the right to stop, postpone, or decline work when conditions are unsafe, unlawful, outside our permitted scope, or materially different from what was represented.
 
Scheduling
 
Scheduling is subject to availability, weather, property conditions, equipment availability, material availability, and circumstances beyond our reasonable control.
 
Priority scheduling associated with a membership plan provides scheduling preference but does not constitute a guaranteed response time unless expressly agreed otherwise in writing.
 
Workmanship
 
Premier Total Home Solutions LLC stands behind work performed directly by our Company according to any written workmanship warranty applicable to the particular service.
 
Unless expressly stated otherwise, workmanship coverage does not extend to manufacturer defects, customer-supplied materials, normal wear, storm or environmental damage, pest damage, structural movement, pre-existing conditions, misuse, or work performed or altered by third parties.
 
Communications & SMS
 
By providing a telephone number or email address, customers consent to receive service-related communications reasonably necessary to manage their inquiry, estimate, appointment, project, membership, payment, or customer-service request.
 
These communications may include appointment confirmations, scheduling updates, service reminders, estimate or invoice notifications, and customer-support messages.
 
Where applicable, message and data rates may apply. Consent to receive marketing communications is not required as a condition of purchasing services. Customers may opt out of applicable SMS communications by replying STOP.
 
Limitation of Responsibility
 
To the extent permitted by applicable law, Premier Total Home Solutions LLC is not responsible for concealed or inaccessible defects, pre-existing conditions, failures occurring between scheduled visits, inaccurate information supplied by customers, weather-related damage, third-party work, or circumstances reasonably beyond our control.
 
Nothing in these Terms is intended to waive rights or remedies that cannot legally be waived under applicable law.
 
Website Use
 
Website content is provided for general informational purposes and may be updated periodically.
 
Company names, logos, photographs, graphics, written content, service descriptions, and other original materials may not be reproduced or commercially used without authorization.
 
Users may not intentionally interfere with, damage, misuse, or attempt unauthorized access to the website or associated systems.
 
Privacy
 
Information submitted through our website or in connection with our services is handled according to the Premier Total Home Solutions LLC Privacy Policy.
 
Changes to These Terms
 
Premier Total Home Solutions LLC may update these Terms periodically. Updated Terms will be posted on this website with a revised effective date.
 
Changes do not retroactively modify a separately signed project agreement unless permitted by that agreement and applicable law.
 
Contact Information
 
For general home services and questions regarding these Terms:
Premier Total Home Solutions LLC
Phone: 386-243-5929
Email: info@premiertotalhomesolutions.com
 
For fencing and land services:
 Premier Fencing & Land
Phone: 386-515-5502
Email: fencing@premiertotalhomesolutions.com
 
For cleaning services:
 Premier Total Clean
Phone: 386-243-4033
Email: cleaning@premiertotalhomesolutions.com
 
For membership-plan support:
 
Membership Support:
Email: support@premiertotalhomesolutions.com